Privacy Policy
Introduction
This Privacy Policy explains how we collect, use, disclose and otherwise process personal data in connection with the website of Bona Yoo Pte. Ltd. ("we", "us" or "our") (the "Website") and our advisory services, in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA").
By submitting information to us, using any of our services, participating in any of our events, interacting with us or otherwise giving consent in particular circumstances, you consent to the collection, use, disclosure or other processing of your personal data by us.
Personal Data we Collect
For the purposes of this Privacy Policy, personal data refers to data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access.
The personal data that we collect depends on how you interact with the Website and our services. We may collect personal data including:
(a) your name;
(b) email address;
(c) telephone number;
(d) organisation or affiliation;
(e) information contained in any enquiry, correspondence or subscription request submitted by you; and
(f) other information voluntarily provided by you when communicating with us.
How we Collect Personal Data
We may collect personal data in the following ways:
(a) when you contact us through the Website or by email;
(b) when you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our services;
(c) when you subscribe to receive updates, newsletters or communications from us;
(d) when you request information regarding our services;
(e) when you correspond with us in connection with potential or ongoing engagements; or
(f) when you otherwise provide information to us voluntarily.
We may also collect personal data from third parties, including third party event partners who, in turn, collect personal data from you. For the avoidance of doubt, the collection, use, disclosure and processing of your personal data by each third party will be subject to that third party's privacy policy.
If you provide us with any personal data relating to a third party (e.g. information on your spouse and/or employees), by submitting such information to us, you represent and warrant to us that you have obtained consent of the third party or are otherwise authorised to provide us with their personal data for the respective purposes.
We may use analytics tools to understand how visitors interact with our Website and to improve its performance and content. Analytics information is collected and reported in an aggregated manner to help us understand website traffic and usage trends. Information collected automatically, including aggregated information, does not identify you personally and will only be used for analytical and statistical purposes.
Purposes for which we Use Personal Data
We may collect, use, disclose and process personal data for purposes including:
(a) responding to enquiries and requests;
(b) communicating with you regarding our services, events and updates;
(c) administering mailing lists and subscriptions;
(d) maintaining and improving the Website;
(e) managing our business operations and client relationships;
(f) complying with applicable laws and regulations, the requests of law enforcement and regulatory officials or orders of court; and
(g) any other purpose reasonably related to the foregoing.
Email Communications
Where you subscribe to receive updates or communications from us, your email address may be processed through third party service providers engaged by us for mailing list administration and communication management.
You may unsubscribe from marketing or update communications at any time by following the unsubscribe instructions included in such communications or by contacting us directly.
Disclosure of Personal Data
We may disclose personal data:
(a) to our professional advisers and third party service providers who assist us in operating our business and Website;
(b) to providers of technology, hosting, analytics, communication and mailing list management services;
(c) to agents, contractors or third party service providers who provide services in connection with events organised by us;
(d) where required by law, regulation, court order or governmental authority; or
(e) where such disclosure is otherwise permitted under applicable law.
Where personal data is disclosed to third party service providers, we will take reasonable steps to ensure that such parties provide an appropriate standard of protection for personal data.
International Transfers
Given the international nature of our business and the service providers we engage, personal data may be transferred to, stored in or processed in jurisdictions outside Singapore.
In accordance with applicable law, where personal data is transferred outside Singapore, we will ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
(a) we will only transfer your personal data to recipients that are bound by comparable data protection laws; or
(b) we will include appropriate terms in contracts with recipients to impose a standard of protection that is comparable to that under the PDPA.
Retention of Personal Data
We will retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as otherwise required or permitted by applicable law.
When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
If you wish to request deletion of your personal data, please write to us using the contact details set out below. We will verify your identity and process your request in accordance with applicable laws.
Protection of Personal Data
We will take reasonable efforts to protect personal data in our possession or our control by making reasonable security arrangements, such as implementing administrative, technical and physical safeguards, to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
However, we cannot guarantee the security of any personal data we may have collected from or about you, or that no harm will arise from the use of our Website or services. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure.
Access and Correction Requests
Subject to applicable law, you may request access to your personal data in our possession or under our control or information which may have been used or disclosed by us within a year before the date of your request.
If you have reason to believe that any personal data which you have provided to us is inaccurate or incomplete, you may request correction of your personal data. We will, after using reasonable efforts to verify the authenticity of the request, update our records as soon as practicable and, where required under the PDPA, send the corrected personal data to other organisations to which the personal data was disclosed within a year before the correction is made.
Requests may be submitted using the contact details set out below. We reserve the right to charge a reasonable fee for responding to access requests where permitted by applicable law. We will inform you of the applicable fee before processing your request.
Withdrawal of Consent
Subject to applicable law, you may withdraw your consent to our collection, use or disclosure of personal data at any time by contacting us using the details below.
Upon receiving a request to withdraw consent, we will inform you of the likely consequences of such withdrawal and process your request in accordance with applicable law.
Third Party Websites
Our Website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of websites operated by third parties that are linked to our Website. We encourage you to learn about the privacy policies of such third party websites. Once you have left our Website, you should check the applicable terms and conditions of the third party website to determine how they will handle any information they collect from you.
Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal data, or if you wish to make an access, correction or withdrawal request, please contact us at:
Bona Yoo Pte. Ltd.
Email: info@bonayoo.com
Changes to this Privacy Policy
This Privacy Policy may be changed, modified or supplemented by us from time to time and the updated versions will be made available on our Website. Your continued use of our Website constitutes your acknowledgement and acceptance of such changes.
Terms of Use
Your use of any services provided by us through our Website is also subject to our Terms of Use which are incorporated by reference into this Privacy Policy. If there is any conflict, inconsistency or ambiguity between this Privacy Policy and the Terms of Use, this Privacy Policy will prevail.
Governing Law
This Privacy Policy, your browsing of our Website and use of our services shall be governed and construed in accordance with the laws of the Republic of Singapore.